GMS Development - the qualified service experts
Leading Field Service Experience.
SAP Field Service Performance with Service1
The Service1 App
The new way of mobile working.
Successfully in action.
Service1 at LPR Group.
We understand the challenges of the field service industry. With Service1 we have a modular, efficient and versatile solution to optimize your field service processes and achieve excellence.
Service1 Field Service is already easy to integrate with SAP S/4HANA and the SAP Service Cloud in the product standard.
Experience the modern and flexible user interface of the Service1 app. Effective service, always and everywhere – for every platform and all end devices.
The LPR Group has also successfully converted its processes to “more efficiency” and “best service” with Service1.
Our next generation service solution
GMS Development stands for powerful and innovative field service applications. Some of the world’s best-known companies rely on our solutions to provide excellent service to their customers. Our customizable service components impress with high usability and unique performance features. With more than 30 years of expertise in the service business and field-proven tools, we plan and implement demanding projects. Fast and reliable.
Success through experience and reliability
Studies and experience show that about 60% of all CRM projects fail. The risks involved in such projects are high, and many are not very successful or fail to achieve the agreed goals. Another good reason for our service solutions. In our company’s history, we have successfully completed all the CRM projects we have carried out and thus have a proven success rate of 100%. Our solutions and our commitment are your guarantee for a 100% successful project!
Optimise your services
Service1 - setting new standards
Service1 provides the functionality of all our smart service solutions via the cloud. Whether service console, automatic dispatching, real-time route optimization, spare parts and contract management, mobile service for technicians, portals and knowledge management for your customers and service partners as well as AI and smart services.
You determine the scope and platform (e.g. Salesforce or SAP), and we support you in simply realizing your visions of good service.
Service1 is platform-independent and modularly configurable for any application.
Optimized for all end devices and systems: e.g. SAP, Salesforce, Microsoft etc.
AI in use in field service. Service can be so smart!
The professionals from WBR Insights surveyed 100 service managers from companies across Europe. The answers and solutions can be found in the report, which was produced in cooperation with GMS Development.
Download the exclusive report free of charge here.
The Service1 success story LPR GmbH Neuss
With our leading field service software solution, we help LPR GmbH from Neuss in the areas of after sales and field service management. The global player from Neuss now relies on the innovative All-in-One Solution Suite from GMS for after field service.
For all those who want to know about service.
Knowledge is of great value to companies today and is even considered a key resource in service organizations. With this in mind, GMS Development and Empolis have joined forces and integrated Empolis Service Express® into Service1 Field Service Management.
Our experience is your industry advantage
Request your free Service1 demo now.
- Time savings: Orders can be processed in less than 60 seconds and travel times can be reduced by up to 20%.
- Cost reduction: Route optimization and fast call entry lead to strong cost reductions.
- Increasing performance through automation: Innovative features, the use of artificial intelligence and many automated service processes increase efficiency.
- We will be happy to show you all the advantages of Service1 in the demo.
Your career with GMS
Committed and ambitious employees are the basis of our path to success, on which we have now been moving for over 30 years. We are an open company that treats its fellow human beings in a friendly manner. We want to become more inclusive every day to promote its social and cultural diversity. If you count initiative, creativity as well as enthusiasm among your characteristics and have service excellence as a claim, then apply with us. We look forward to hearing from you!
