ASE
Optimum Appointment and Tour planning with your SAP Service solution
ASE | the Advanced Scheduling Engine for SAP allows you to benefit from the
advantages and the power of the best and fastest scheduling and tour optimization
as an integral part of an SAP service solution. Entirely integrated in SAP, ASE´s
electronic planning board has all the information and the functionality required for
the intelligent planning and control of your service organisation. In each case,
automatic scheduling determines the best appointment proposals and optimizes
the service engineers´ tours in real time. The required product knowledge, skills
profiles, service level agreement and expected reaction times, resources availability,
capacity utilization and much more information relevant to scheduling are taken into
account. Graphical assignment plans, capacity diagrams and geographic maps
provide a complete overview at any time.
