Service1. All-in-One Solution Suite for Service Excellence.

Service1 provides functionality across our service solutions as “Software-as-a-Service”.

Test a demo version of Service1 free.

Service1 – Field Service Management

Made for all devices.

Service1 Summer Release 2020

Successful business for you —satisfaction for your customers.

You can really look forward to our Summer Release, which is packed with clever functions that provide more productivity and greater convenience for your field service. Set new standards in Field Service Management!

GMS Development. 30 years of service expertise.

GMS Development stands for high-performance, innovative CRM solutions for After Sales and Field Service. Some of the world’s best-known companies rely on our products.

Our customers. Service Excellence in practice.

We have been accompanying, supporting and optimizing CRM projects for more than 25 years. In this time we have built a substantial customer base – thanks to innovative products and focus on 100% customer success.

We are happy to inform you in detail about our solutions.

In a good conversation we will explain further details and show you new possibilities for your individual service strategy.

We look forward to helping you

I would like to know more about Service1

Added Value

Optimize your service offers while increasing customer satisfaction.

20%

Shorter response times

40%

Savings in order taking and disposition

25%

Increased customer satisfaction

20%

Less travelling time and distance

15%

Increase in productivity and profitability

Service Excellence

Competitive advantages do not create themselves, so providing Service Excellence is one of our company’s key objectives.

Bernhard Hildebrandt CEO GMS Development GmbH

Watch the video interview

Top-Features

Service 1. The Next Generation of Field Service Management.

Automated Dispatching and Route Optimization

Checklists and Service Reports with Digital Signature

Service Console with Installed Base

Spare Part Management and Service Logistics

Contract Management with Automated Dispatching

Interactive Planningboard and Map Display

Smart Services (IoT)

Mobile Field Service App (on-/offline)

CTI

Customer Self-Service Apps

Customer- and Partner Portals

ERP Integration

Dashboards/Reports

Workshop Apps

Learn more about Service1, the All-in-One Solution Suite for Service Excellence.

Details

Careers at GMS

An environment for excellent work.

Committed and ambitious employees are the foundation for the success we deliver to customers for more than 25 years. If you’re driven by initiative, creativity and enthusiasm and strive to achieve Service Excellence, we look forward to receiving your application!

Leading companies rely on our service solutions. Click here for our customer success stories.