Service1. All-in-One Solution Suite for Service Excellence.
Service1 provides functionality across our service solutions as “Software-as-a-Service”.
Test a demo version of Service1 free.
Service1 – Field Service Management
Made for all devices.
GMS is recognised in the 2020 Magic Quadrant (FSM)
Read all about GMS Development is featured in the 2020 Gartner Magic Quadrant for Field Service Management.
Success Stories
Our customers. Service Excellence in practice.
We have been accompanying, supporting and optimizing CRM projects for more than 25 years. In this time we have built a substantial customer base – thanks to innovative products and focus on 100% customer success.
Company
GMS Development. 30 years of service expertise.
GMS Development stands for high-performance, innovative CRM solutions for After Sales and Field Service Management (FSM). Some of the world’s best-known companies rely on our products.
Service1 Summer Release 2020
Successful business for you —satisfaction for your customers.
You can really look forward to our Summer Release, which is packed with clever functions that provide more productivity and greater convenience for your field service. Set new standards in Field Service Management!
Service1 Summer Release 2020
Successful business for you —satisfaction for your customers.
You can really look forward to our Summer Release, which is packed with clever functions that provide more productivity and greater convenience for your field service. Set new standards in Field Service Management!
Success Stories
Our customers. Service Excellence in practice.
We have been accompanying, supporting and optimizing CRM projects for more than 25 years. In this time we have built a substantial customer base – thanks to innovative products and focus on 100% customer success.
Service1 Summer Release 2020
Successful business for you —satisfaction for your customers.
You can really look forward to our Summer Release, which is packed with clever functions that provide more productivity and greater convenience for your field service. Set new standards in Field Service Management!
Company
GMS Development. 30 years of service expertise.
GMS Development stands for high-performance, innovative CRM solutions for After Sales and Field Service Management (FSM). Some of the world’s best-known companies rely on our products.
Success Stories
Our customers. Service Excellence in practice.
We have been accompanying, supporting and optimizing CRM projects for more than 25 years. In this time we have built a substantial customer base – thanks to innovative products and focus on 100% customer success.
A first contact?
We are happy to inform you in detail about our solutions.
In a good conversation we will explain further details and show you new possibilities for your individual service strategy.
We look forward to helping you
Added Value
Optimize your service offers while increasing customer satisfaction.
20%
Shorter response times
40%
Savings in order taking and disposition
25%
Increased customer satisfaction
20%
Less travelling time and distance
15%
Increase in productivity and profitability
Service Excellence
Competitive advantages do not create themselves, so providing Service Excellence is one of our company’s key objectives.
Bernhard Hildebrandt Founder GMS
Top-Features
Service 1. The Next Generation of Field Service Management.
Automated Dispatching and Route Optimization
Checklists and Service Reports with Digital Signature
Service Console with Installed Base
Spare Part Management and Service Logistics
Contract Management with Automated Dispatching
Interactive Planningboard and Map Display
Smart Services (IoT)
Mobile Field Service App (on-/offline)
CTI
Customer Self-Service Apps
Customer- and Partner Portals
ERP Integration
Dashboards/Reports
Workshop Apps
Learn more about Service1, the All-in-One Solution Suite for Service Excellence.
Careers at GMS
An environment for excellent work.
Committed and ambitious employees are the foundation for the success we deliver to customers for more than 25 years. If you’re driven by initiative, creativity and enthusiasm and strive to achieve Service Excellence, we look forward to receiving your application!
Current Job Vacancies
Softwareentwickler Field Service Applikationen für Cloud Computing m/w/d
Paderborn, Vollzeit
Account Executive m/w/d
Paderborn, Vollzeit
Technical Support Engineer für Cloud Computing Anwendungen m/w/d
Paderborn, Vollzeit
IT-Projektmanager w/m/d
Paderborn, Vollzeit
Softwareentwickler Mobile Field Service für Cloud Computing w/m/d
Paderborn, Vollzeit
Test-Manager m/w/d
Paderborn, Vollzeit
