Qualified Service Experts
Success Through Competency
We place a lot of emphasis on our employees’ skills and qualifications, and provide a working atmosphere that fosters mutual trust. On average, our employees have been with the company for more than 13 years, which is well above national and industry average. As a result, our customers benefit in numerous ways: firstly, they enjoy long-term contacts with highly experienced employees, guaranteeing them continuity and project-specific know-how. Secondly, our clear focus enables us to provide hand-picked teams with precisely the right IT and industry expertise to match the individual project demand.
Added value that pays off. Once customers have chosen to use our services, they maintain business relations with us for much longer than any average. That’s something we are very proud of, and we strive to earn and renew our client’s trust every day.
The 2020 Gartner Magic Quadrant for FSM
GMS NAMED IN 2020 GARTNER MAGIC QUADRANT FOR FIELD SERVICE MANAGEMENT
As part of its annual market report, the Gartner Magic Quadrant evaluates the evaluate selected providers of field service management solutions. The assessment is based on fixed criteria such as Completeness of Vision and Ability to Execute. We are very happy that GMS fulfills these criteria and is listed for the first time in 2020 in the Gartner Quadrant for Field Service Management.
Long-Standing International Customers
GMS solutions are most commonly used by companies that place particular emphasis on customer service, so household names like Viessmann, Miele or Media-Saturn are just some of the customers who have had confidence in our service solutions for more than a decade. External institutions often award these brands top grades for their punctuality, reliability, quality and all-round customer satisfaction. Our aim is to develop the best possible solutions for the Service Excellence of our customers.
A Solid Financial Basis
Solidity Means Security
According to an external credit assessment by the German association of cooperative banks (Volksbank and Raiffeisenbank institutes) and the KfW, GMS Development belongs to the top 10 percentile of business clients with excellent creditworthiness. This makes GMS a viable and long-term partner for our customers.
Innovation, Continuity and Reliability
Success Through Foresight
GMS Development is genuinely committed to its customers and employees. We stand for reliability, trust and continuity in our personal and professional interactions. We also see it as our duty to identify emerging trends and develop innovative product and service solutions geared to address them.
Good service starts with a dialogue.
Service1 is the All-in-One Solution Suite for Service Excellence. It will be our pleasure to provide you more details in a personal conversation and show you new possibilities to advance your service strategy. Send us an e-mail or call us. We look forward to hearing from you.
GMS Development – Gesellschaft für Software-Entwicklung mbH
An der Talle 89