Now you can enter and process orders from start to finish in one optimized work environment with even better performance, which even allows you to take company-specific processes and procedures into account. Adapting your order processing however and whenever you want is a breeze with the new Service Console.
The Service Console has undergone a significant redevelopment in our Winter Release 2021. We have created a configurable, integrated work environment that will make processing your orders much easier.
Now order data, order items and order roles can be collated and processed faster and more easily in the Service Console – not only by engineers on the road, but also by back office staff.
This expansion means that even more of your customer and work processes are now covered, because additional configuration possibilities allow you to significantly improve the adaptability of processes to your own requirements.