Repair Order with Comprehensive Information
Your Engineer Is in the Picture in Seconds.
Just read the barcode and proceed.
The repair order and all related customer and equipment data are displayed immediately. If the equipment has already undergone repairs, the repair history is displayed. This gives your engineer an overview of the parts already replaced as well as the repairs already made, to be fully informed within seconds. Now your engineer can decide what needs to be done.
Spare Parts, Action and Work Times
Make it Easier for Your Engineers to Work.
Repair log entry, fast and easy
The use of barcodes and flexible search functions allows instant capture of consumed spare parts. Provide your engineers with matching templates for the description and subsequent evaluation of executed repair work. Easy-to-use control elements allow the recording of work times.
Logistics and Invoicing
Ensure Rapid and Secure Return Transport.
The repaired equipment is on its way to the customer
Connecting your service with logistics systems enables you to simplify and accelerate returns as well as invoicing. The system organizes the return transport and automatically produces the required accompanying documents.
Learn more about service portals, automation and integration. Let us show you how to connect with customers and partners.
Good service starts with a dialogue.
Service1 is the All-in-One Solution Suite for Service Excellence. It will be our pleasure to provide you more details in a personal conversation and show you new possibilities to advance your service strategy. Send us an e-mail or call us. We look forward to hearing from you.
GMS Development – Gesellschaft für Software-Entwicklung mbH
An der Talle 89